We guarantee that all products sold by Lovelo Room are 100% Authentic. Our products undergo thorough checks by our internal expert team, and some items are sourced directly from the brand's home country.

All new items have been thoroughly checked by us and ensured to be 100% flawless without any defects. For preloved items, all will be informed as is according to the condition of the item. Warranty is available for watches, which is the official warranty from the brand itself.

We sell both new products and preloved items, which can be accessed in the Preloved menu.

We prioritize customer satisfaction and strive to offer the most competitive prices in our efforts to meet the needs and expectations of our luxury goods customers.

Yes, we do ship worldwide.

We do. With terms that the item is still in good condition and has a complete receipt.

 Please contact our WhatsApp for further information about this.

Of course. We'd be happy to assist you to find the items. We still have many items beyond our website and social media. Please contact our WhatsApp to find what you’re looking for.

Unfortunately, no. All orders are final. We do not accept returns or refunds unless we ship you the wrong item. Kindly review your orders before check-out to prevent mistakes.

We recommend you to register your account so once your order has been dispatched, you can track the progress of your delivery by signing into your account and selecting My Account followed by Order Status.